Privacy Policy

This Privacy Policy outlines our practices regarding data handling, including the collection, acquisition, use, disclosure, and your data management options, specifically concerning: Our games and associated services, collectively referred to as the "Services."

1. When you create new accounts to access our Services, we collect contact information provided directly by you, including your nickname and email address. Additionally, we automatically collect data about your device, such as device name, model, operating system, screen resolution, browser type, country and language settings, internet provider, cellular network operator, and network type. We may also obtain data through third parties, such as your application store ID (Google Play Store, App Store). We retain this information until the termination of your contract with us or until you delete your account, whichever occurs earlier, and in accordance with applicable law. The processing of this data is necessary for the performance of the contract between you and us, and without it, we may not be able to provide you with our Services.


2. To deliver the requested services and products directly to you, we collect data related to your game progress and account as well as information about your use of the Services, including gameplay data and interactions with other players within the Services. This data is automatically collected through your use of our apps. We retain this information until the termination of your contract with us or until you delete your account, whichever occurs earlier, and in accordance with applicable law. The processing of this data is necessary for the performance of the contract between you and us, and without it, we may not be able to provide you with our Services.

3. For in-service communication, such as chats with other users or communication with our support team, we collect data directly from you as well as automatically through your use of our apps. This data includes information about your game progress, account, and your interactions with other players within the Services. Additionally, we collect communication logs with our support or community team, such as support tickets or in-service chat texts. We retain this information until the termination of your contract with us or until you delete your account, whichever occurs earlier, and in accordance with applicable law. We process this data based on our legitimate interests to improve the quality of our Services.

4. We collect contact information, such as your nickname and email address, for the purpose of verifying and confirming payments processed through and/or within our Services. This data is automatically collected through your use of our app. We retain this information until the termination of your contract with us or until you delete your account, whichever occurs earlier, and in accordance with applicable law. The processing of this data is necessary for the performance of the contract between you and us, and without it, we may not be able to provide you with our Services.

5. We collect data about your game progress and account, as well as information about your use of the Services, including gameplay data and interactions with other players, for the purpose of player experience improvement, development, and customization. This data is automatically collected through your use of our apps. We retain this information until the termination of your contract with us or until you delete your account, whichever occurs earlier, and in accordance with applicable law. The processing of this data is based on our legitimate interests to improve the quality of our Services.

6. We collect contact information, such as your nickname and email address, data about your game progress and account, and information about your use of the Services, including gameplay data and interactions with other players, for the purpose of Services security maintenance. This data is collected directly from you and automatically through your use of our apps. We retain this information as long as necessary in order to maintain the security of our Services. The processing of this data is based on our legitimate interests to manage security, assess risks, and prevent fraud.

7. We collect data about your device, such as device name, model, operating system, screen resolution, browser type, country and language settings, internet provider, cellular network operator, network type, as well as your IP address and mobile device identifiers, including device ID, advertising ID, MAC address, geo-location, and IMEI, for the purpose of ads personalization. This data is automatically collected through your use of our apps. We will retain this information until you withdraw your consent or until we no longer have an interest in achieving the processing purpose, whichever happens earlier. Your consent is required to receive personalized ads, and you may withdraw your consent by changing your device settings. If you are using iOS, you can go to Settings > Privacy > Advertising and turn on Limit Ad Tracking.

8. We collect data automatically through your use of our websites to better understand your preferences, enhance your navigation experience, personalize content, and provide more convenience to you. This data includes your IP address, geographical location (country or town), operating system type and version, browser type and version, device type and display resolution, traffic source for the visitor, operating system and browser language, as well as information on the buttons clicked and pages visited. We use this data to analyze which pages you visit and measure the effectiveness of advertising and promotions. We will retain this information for a period of 2 years or until you withdraw your consent, whichever occurs earlier. Your consent to store cookies in your browser is required for this data collection, and you may withdraw your consent at any time by changing the settings of your web browser as set forth in our Cookie Policy.

9. We collect name, phone number, email address, and troubleshooting and support data (content of a message) directly from persons sending us requests or complaints for the purpose of processing general complaints and requests. We will retain this information for as long as necessary to assist you with your queries unless otherwise specified by law. The processing of this data is based on our legitimate interests to provide you with assistance and support for your queries.

We engage with Service Providers/Vendors to aid in delivering our Services and providing support. Consequently, we share your data with various third-party service providers, including hosting, IT-administration, web and in-app analytics, ads, and service desk providers. These providers only receive the necessary data to fulfill their service obligations to us. We have strict agreements with them, explicitly prohibiting the use of this data for their own or any other third-party purposes. Selling the data they receive from us or on our behalf is also strictly forbidden. Our service providers are required to use the data solely for the purpose of performing the services we have enlisted them for, unless mandated by law For instance, if we seek help from a company to provide client support, any information they receive for that purpose cannot be utilized for other intentions.

We utilize your data concerning cookies and similar technologies to gain a deeper understanding of your preferences, enhance your app navigation, personalize and optimize your overall experience for added convenience. Moreover, we analyze the pages you visit to improve our services and gauge the effectiveness of our advertising and promotional efforts. Regarding third-party cookies and similar technologies, we share your data to gain insights into your preferences, enhance app navigation, personalize your experience, analyze your page visits, and measure the effectiveness of advertising and promotional efforts.

We do not employ any automated processes that would have legal or similarly significant implications on you.

Under the General Data Protection Regulation (GDPR), you are entitled to the following rights with regard to your personal data:
1- Right of Access: You have the right to access and obtain information about the personal data we hold about you.
2- Right to Rectification: You can request the correction of any inaccuracies in your personal data. If you believe your personal data is incorrect or incomplete, you have the right to request corrections or additions. You can also update some of this information directly within our apps. Please notify us promptly if you find any inaccuracies or incompleteness.
3- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances. You have the right to request the deletion of some or all of your personal data from our systems. However, please note that deleting our app from your device does not necessarily mean we will stop processing your data if we have a legitimate legal basis to do so.
4- Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific situations. You can ask us to limit the further processing of your personal data under certain circumstances, including when the accuracy of your data is contested, the processing is unlawful, we no longer need your data, or you have objected to processing pending verification of our legitimate interests.
5- Right to Data Portability: You have the right to receive a copy of your personal data in a commonly used machine-readable format. You may also request that we transmit your data to another controller, where technically feasible, provided our legal basis for processing is your consent or the performance of a contract.
6- Right to Object: You can object to the processing of your personal data, especially in relation to direct marketing or other specific purposes. You can object to the processing of your personal data, including for direct marketing purposes, when based on our legitimate interests. We will cease processing unless we have compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
7- Right to Object to Automated Processing, including Profiling: You have the right to object to automated decision-making processes, including profiling, where applicable.
8- Right to Withdraw Consent: If we rely on your consent for processing your personal data, you have the right to withdraw that consent at any time.
9- Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant supervisory authority if you believe your rights under the GDPR have been violated.

To exercise any of these rights, you can contact us via email at info@argontech.au. Right to Lodge a Complaint: If you believe there has been a violation of the GDPR, you have the right to lodge a complaint with a data protection authority in the Member State of your habitual residence, place of work, or where the alleged infringement took place.

AI Games' Services may offer various opportunities for users to participate in group chats, surveys, message blogs, public or closed tests, or any other activities that involve creating, submitting, and publishing writings, graphics, or other materials ("User Content"). By transmitting or submitting such User Content, you grant, represent, warrant, and agree that:

safeguarding your personal data is of utmost importance to us. We employ a combination of industry-standard security technologies, procedures, and organizational controls to ensure the confidentiality and integrity of your personal data. These measures are implemented to prevent unauthorized access, use, or disclosure of your data. If you have any queries or concerns regarding the security of your data, feel free to reach out to us at info@argontech.au.